Frequently asked questions
No you don't need to login to search the library catalogue. You will however need to identify yourself if you want to place a reservation, booking, request, add a review or tag to items. If you login before searching the Library Catalogue, Spydus will remember your details for the duration of your login session and you will not need to enter your details again to use these services.
To place a reservation, you first need to perform a search using the Library Catalogue. As you browse through the search results, you can place a reservation for individual titles or for a set of titles. Please refer to the section on placing reservations in the How To page for details.
If you can't find the item you're looking for in our collection, we can usually request it from another library using our Inter-Library Loan (ILL) service, at a charge of $4.75 per request. If you think the item you're looking for would be useful to have in the Library, you can make a request for purchase instead. You will need to log in to use these services.
Yes you can. Please refer to the section on renewing loans in the Using My Library page for details.
If you have forgotten your password and we have a record of your email address, we can send you an email containing a link for resetting your password. Please contact us if you don't have an email address.
Do the following to reset your password if you have an email:
- Open the Login menu in the Navigation panel and select Forgot Your Password?
- Follow the prompts on screen.
An email with a link for resetting your password will be sent to your registered email address.